At Hneorn, we are committed to delivering high-quality Dream Catchers, Macrame, Photo Displays, and Suncatchers, along with excellent customer service. We ensure that every order reaches you safely, quickly, and transparently.
Currency
All shipping costs are listed in USD (United States Dollars).
Order Processing Time
Orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once shipped, you will receive an email with tracking details.
Shipping Methods, Costs, and Delivery Times
| Region | Countries / Areas | Shipping Cost | Estimated Delivery Time |
|---|---|---|---|
| North America | United States, Canada, Mexico | Free over $59.99; $12.99 under $59.99 | 7–15 business days |
| Europe | UK, France, Germany, Spain, and other European countries | Free over $59.99; $12.99 under $59.99 | 7–15 business days |
| Middle East | UAE, Saudi Arabia, and other Middle Eastern countries | Free over $59.99; $12.99 under $59.99 | 7–15 business days |
| Oceania | Australia, New Zealand | Free over $59.99; $12.99 under $59.99 | 7–15 business days |
| Central America | Guatemala, Honduras, El Salvador, Panama, Costa Rica | Free over $59.99; $12.99 under $59.99 | 7–15 business days |
| South America | Brazil, Argentina, Chile, Colombia, Peru, and other South American regions | Free over $59.99; $12.99 under $59.99 | 10–20 business days |
Shipping Carriers
We partner with trusted carriers such as USPS, UPS, FedEx, DHL, and regional providers to ensure reliable delivery.
Business Days
Business days are Monday through Friday, excluding holidays.
Possible Delays
Delivery times are estimates. Customs clearance, weather conditions, holidays, or other unforeseen factors may cause delays.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can also track your shipment directly on our website.
Countries and Regions We Do Not Ship To
Due to international regulations, we do not ship to the following locations:
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North Korea
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Iran
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Syria
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Crimea Region
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Sudan
Contact Us
If you have any questions, our customer service team is here to help:
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Email: help@hneorn.com
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Phone: +1 336-899-0772
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Address: 1011 Thankful Church Rd, Boomer, NC, 28606-9219, USA
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Hours: Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed